Policies

Security Practices

Effective as of May 1st, 2016

We understand the importance of the security, confidentiality, and privacy of our customers' data, and we take these issues very seriously. We know how important these are to you, and they are equally important to us - in fact, the success of our business depends on them.

We will always be completely committed to the safety of your data, and we continuously work to the best of our abilities to ensure these expectations are met.

Security

Details on our security practices are outlined below:

Data Encryption (SSL)

BrewLog uses industry standard 256-bit AES, TLS 1.2 encryption for all of your data traveling to and from our servers. We actively monitor the security community for new vulnerabilities and respond to any issues as soon as they are identified.

Secure Physical Location

We host BrewLog on what we believe is the most secure hosting provider available - Amazon Web Services (AWS). You can find out more about their security measures here: https://aws.amazon.com/compliance/

Experienced Team

We've successfully coded, tested and administered numerous web applications before - and we're good at it. Our engineering, quality assurance and technical operations team members are experienced and keep their skills up to date as industry best practices evolve. We utilize our experience to ensure the successful operation of the BrewLog service.

Availability

We understand that by using BrewLog, you are relying on our technology to brew your beer. We're committed to making BrewLog a highly available, ultra-reliable service that you can always count on. We use Amazon Web Services (AWS) to keep our service mirrored across multiple servers to ensure high-availability. In the event of the failure of invidual servers or datacenters, a backup will automatically take over to make sure that you are connected to your brewing data at all times. You can find out more about the thousands of companies who rely on AWS to ensure the availability of their services here: http://aws.amazon.com/solutions/case-studies/

Confidentiality

We regard your brewing data as private and confidential to your brewery. We are committed to ensuring that your data is never seen by anyone who should not see it, and we treat customer confidentiality with the highest importance.

The operation of the BrewLog service would not be possible unless there were some technical employees with sufficient system permissions to access the software that stores your brewing data. These team members will only access customer data if and when it is necessary to do so, and we will ask for your permission before taking action.

Privacy

The most fundamental privacy principle we follow is that by default, anything you post to BrewLog is private to your brewery. That is, viewing the brewing data within a specific brewery requires authentication as a member of that brewery. For more information please view our Privacy Policy.

If you have additional questions regarding data privacy, security or confidentiality, please contact us at support@brewlog.com.